Terms & Conditions

Terms and Conditions

Last updated:  November 18, 2025

 

  1. Introduction
    Welcome to RP-342.CA (“we,” “us,” “our,” or the “Company”). These Terms and Conditions govern your use of our website RP-342.CA (the “Website”) and your purchase of products or services from us. By accessing or placing an order with us, you agree to be bound by these Terms and Conditions and our Privacy Policy.

  2. Eligibility
    You must be at least 18 years old or the age of majority in your jurisdiction to make a purchase. By using this Website, you represent that you meet these requirements.

  3. Account Registration
  • You may be required to create an account to place orders.
  • You are responsible for maintaining the confidentiality of your account login information and for all activities under your account.
  • You agree to provide accurate, current, and complete information and to update it as necessary.
  1. Products and Services
  • We reserve the right to modify, discontinue, or substitute products at any time without prior notice.
  • Product images are for illustrative purposes only. Actual products may vary slightly in color, size, or appearance.
  • All descriptions, pricing, and availability are subject to change without notice.
  1. Pricing and Payment
  • Prices are listed in CAD and exclude taxes, shipping, and any applicable duties unless stated otherwise.
  • We accept payment via VISA, MasterCard, American Express & PayPal.
  • Payment will be charged at the time of purchase or order confirmation.
  • We reserve the right to refuse or cancel any order for any reason, including pricing errors.
  1. Orders and Order Acceptance
  • Placing an order constitutes an offer to purchase. We reserve the right to accept or reject your order at our discretion.
  • You will receive an order confirmation email once we accept your order.
  1. Shipping and Delivery
  • Shipping times are estimates and not guaranteed.
  • Risk of loss and title for physical goods pass to you upon delivery to the shipping carrier.
  • International orders may be subject to customs fees, import duties, and taxes, which are your responsibility.
  1. Returns, Refunds, and Exchanges
  • Please see our separate Returns Policy incorporated here by reference.
  • Certain items may be non-returnable.
  1. Intellectual Property
    All content on the Website (text, graphics, logos, images, software) is owned by us or our licensors and protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our express written permission.

  2. User Conduct

    You agree not to:
  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Website
  • Post false, misleading, or defamatory reviews
  1. Limitation of Liability
    To the fullest extent permitted by law:
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
  • Our total liability shall not exceed the amount you paid for the product(s) in question.
  • Products are provided “as is” without warranties of any kind, express or implied, except as required by law.
  1. Indemnification
    You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your violation of these Terms or your use of the Website.

  2. Changes to Terms
    We may update these Terms at any time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Website after changes constitutes acceptance of the new Terms.

  3. Force Majeure
    We are not liable for delays or failure to perform due to events beyond our reasonable control (e.g., natural disasters, pandemics, war, strikes, etc.).

  4. Contact Information
    For questions about these Terms, please contact us at:
    Email: Support@RP-342.CA             Phone:  (866) 802-2906